Office hours 7:30 am to 4:30 pm ET
To report a power outage or make a payment call our automated express services number
Answered 24 hours a day, 7 days a week
Text "OUT" to 85700 to report an outage
Call Before You Dig...It's the Law!
Indiana Underground Plant Protection Service (IUPPS)
811 or 800-382-5544
While we are committed to providing you with the highest level of reliable service, you may experience interruptions in your service.
Before reporting your outage:
Check your home's fuses or breakers
Check the breakers on the meter pole
Check to see if your neighbors are without power
Three easy ways to report an outage:
Text "OUT" to 85700. Grab your mobile phone and send a quick text message. Standard text messaging rates apply. Your cell phone number must be opted-in and listed on your WIN Energy REMC account. Text WINREMC to 85700 to opt-in.
Call Automated Express Services 24/7 at 888-456-9876. Please be sure the information on your account includes your current telephone and cell phone number. Having the correct numbers on file will allow the system to quickly and easily locate your account for prompt outage reporting.
Visit the SmartHub website or mobile app. Open the app on your mobile device, login to your account and select "Report an Outage" or visit winenergyremc.smarthub.coop, login and select "Report an Outage." Any time, day or night.
Our Outage Map is a tool to keep you informed during an outage. The outage map is a graphical representation of an outage displayed on a map of our service area. The map only displays current predicted outages, so it is still very important to report your outage to the cooperative. Your outage report will confirm your outage and help us better predict where the outage is occuring.
How can I view the Outage Map? The map is available as a link in the top right hand corner of our website. You can also view the map directly by visiting https://outage.winenergyremc.com. The map can be viewed on a computer, tablet, or smart phone.
If your power is not out but you are experiencing blinking or flickering lights, call our Automated Express Services system at 888-456-9876 to report this issue.
In an effort to restore power to the greatest number of members as quickly as possible during a widespread power outage, we follow a system that repairs the largest transmission lines first, followed by substations, main distribution lines, tap lines, and then lines that serve individual members.
Safety always comes first! Stay clear of downed power lines and avoid trees and other debris that might be tangled in a line. If you see a downed power line call 911 immediately. And if possible, try to alert others nearby and keep everyone at a safe distance.
Detailed information on payment options can be found here-Payment Options.
Create a SmartHub account to view and pay your bill online. VISA, MasterCard, and electronic checks are accepted.
Call our Automated Express Services number at 888-456-9876 to make a payment by phone. VISA, MasterCard, and electronic checks are accepted. Must have your account number to complete the transaction.
Checks can be mailed to either our Sullivan or Princeton offices.
Cash, check, VISA, MasterCard payments are accepted at all three office locations during business hours. After hours night depositories are also available for payments by check only.
Have your bill paid automatically each month on the due date using credit/debit card, or checking/savings account.
Equalize your monthly bill by paying the same amount each month. Budget accounts are recalculated annually. Any credit or debit balance is rolled into the next budget year and the monthly budget amount is adjusted accordingly.
Automated Metering Prepayment Service (AMPS)
Pay for your electric use in advance. There are no security deposits, no due dates, and no penalties for late payments. This program encourages you to take an active role in energy conservation by making you aware of usage patterns and provides the needed tools to help you manage your energy consumption. Contact our office for more details.
WIN Energy REMC is a not-for-profit electric cooperative governed by a board of directors made up of WIN Energy REMC members. As a member, YOU are an owner.
One benefit of cooperative membership is the allocation of capital credits. As a not-for-profit cooperative, any margins that WIN Energy REMC generates which exceed expenses are allocated back to our members in the form of capital credits. WIN Energy REMC retires, or pays capital credits on a 25-30 year cycle. Capital credits represent a significant source of equity for the cooperative and reflect each member's ownership in, and contribution to, the cooperative.
Members are invited and encouraged to attend the Annual Meeting each spring. The purpose of the Annual Meeting is to conduct any cooperative business and to elect directors. Members have the opportunity to vote for directors, receive door prizes, and are entered in a drawing to win prizes. Information about the Annual Meeting is in Indiana Connection and sent to each member by mail.
Stay up to date on what is going on at your cooperative.
Monthly statewide publication mailed to each member
Like us on Facebook at www.facebook.com/winenergyremc for information on power outages, energy efficiency tips, and cooperative updates.
Track your usage and view your billing information through our online portal. Text message and email notifications can be set up as reminders and way to help you track your electric use. Set up your online SmartHub account today by clicking here.
Right-of-Way maintenance is a continual process throughout the year. In our vegetation management plan, we map out areas to be trimmed and set a schedule for the year. In addition, when members notify us of tree concerns, we take care of those issues before they cause interruptions in our members' service. For a map with tree trimming locations, visit our Tree Trimming Map.
As a member of WIN Energy REMC you have a unique opportunity to make a difference in our local communities by participating in the Operation Round Up program. Operation Round Up is a voluntary chartible fundraising program for WIN Energy REMC members to have their electric bill rounded up to the next whole dollar. Operation Round Up helps co-op members reach out to worthy causes in their communities and work together to help others.
How does it work?
Members who wish to participate in the program have their electric bill rounded up each month and those few cents are deposited into a separate fund. The rounded up amount will be listed on your bill each month. Bill statements received in January will also have the previous year's round up total for tax purposes.
Who determines where funds go?
The WIN Energy REMC Community Trust, Inc. is a separate entity with its own board of directors who oversee the funds. The directors of the trust are members of WIN Energy REMC and will receive and review applications from organizations requesting funding for charitable purposes and decide how to distribute funds according to the bylaws of the Trust.
Who is eligible for funding?
Any organization within the WIN Energy REMC service area can apply for funding. The organization does not have to be a member of WIN Energy REMC. Individuals are not eligible to apply. Funds will not be used to pay utility bills or any time of political contributions.
To download the application, you can click here- WIN Energy REMC Operation Round Up Application.
How do I opt out?
All WIN Energy REMC members who choose not to participate can opt out. Members can opt in or out at any time. If you choose to opt out you must contact us by phone, mail, or email.
As part of our commitment to community, WIN Energy REMC provides a variety of opportunities for our youth, including:
We offer college scholarships to high school seniors to support and assist them in the pursuit of higher education. Our scholarship program is available to students whose parents or guardians are WIN Energy REMC members. Scholarships are awarded based on the student's academic achievements, as well as their involvement in school and community activities.
High school juniors have the opportunity to apply for the annual Youth Tour trip to Washington D.C. Selected students will explore our nation's capital, making lasting friendships, learn about how our government operates, and see the impact electric cooperatives have on the legislative process.
Applications are accepted from sixth grade students for an opportunity to attend Camp Kilowatt. Students spend three nights at Camp Tecumseh is Brookston, Indiana learning about electric cooperatives, electric safety, and energy efficiency, all while participating in many fun camp activities.
The contest provides youth artists a unique opportunity to develop and showcase their talent. Indiana Connection- the statewide publication for Indiana's electric cooperatives- sponsors the program, which is open to all kindergarten through 12th grade Indiana students. Entries are judged and winners are selected from each grade. Those winners then represent the specific month in the "Cooperative Calendar of Student Art." The Kindergarten winner will be the cover of the calendar.
For more information about our youth programs, you can click here.
Residential rebates are available to members who install energy efficient equipment in new and existing structures, including HVAC equipment and water heaters. Members can also apply for rebates for tuning up their outdoor equipment before heating or cooling seasons.
Commercial & Industrial Rebates
Rebates for light, motors, and HVAC equipment are also available for commercial and industrial members.
Electric Outdoor Equipment Rebates
Apply for a rebate of 50% of the cost of electric equipment, up to $50. Electric outdoor equipment that qualifies for the rebate include corded or battery powered equipment in the following categories: Push or self-propelled lawnmower, string trimmer, leaf blower, chainsaw, snowblower, roto-tiller, or pressure washer.
Hoosier Energy and its 18 distribution cooperatives launched Why Electrify, an informational website providing member-consumers with date and information on electricity usage, energy efficiency and beneficial electrification. For more information, visit whyelectrify.com.
If you are interested in getting solar but aren't sure where to start, WIN Energy REMC wants to be your trusted energy partner in this decision. Call us today to learn more information.
Need more information on electric vehicles? WIN Energy REMC wants to help you make your decision to drive electric. From electric vehicle facts and savings calculators to an up to date list of available EV's on the market, our EV tools can help evaluate if going electric is right for you. Our Cooperative Charge program can ease the burden of charging your new car by offering our members a free charger.
We offer rental LED security lights. Contact our office for more details or to schedule an installation.